Top Call and Business Centers in Malaysia
Finding reliable call and business center services in Malaysia can be challenging. This updated list features 35+ trusted Malaysian business centers with verified contact information and working websites, helping you save time and make informed decisions confidently.
- Teleperformance Malaysia – Teleperformance Malaysia offers comprehensive call center solutions specializing in customer care and technical support. Operating for over 15 years, they serve multiple industries including telecom and finance nationwide. Trusted for their professional multilingual teams and award-winning services.
Website: www.teleperformance.com/my-en
Contact: +603-2783 8000
Address: Penthouse, Block A, Plaza Shell, No 1 Jalan PJU 7/6, Mutiara Damansara, 47810 Petaling Jaya - VADS Berhad – Providing outsourced business process and call center services in Malaysia since 2000, VADS Berhad supports industries like healthcare and banking with personalized solutions. Renowned for technology-driven customer engagement and a strong local presence.
Website: www.vads.com.my
Contact: +603-7804 4200
Address: Bangsar South City, No. 8 Jalan Kerinchi, 59200 Kuala Lumpur - Concentrix Malaysia – Specializing in customer experience management, Concentrix Malaysia supports organizations with multilingual call center services. With over a decade of experience, they deliver scalable business solutions across Kuala Lumpur and surrounding areas.
Website: www.concentrix.com
Contact: +603-2732 5144
Address: Menara Milenium, 8 Jalan Damanlela, Bukit Damansara, 50490 Kuala Lumpur - TeleQuest Sdn Bhd – Known for reliable outbound and inbound call center services across Malaysia, TeleQuest Sdn Bhd has supported businesses since 1999. They focus on lead generation, customer retention, and market research for high-impact results.
Website: www.telequest.com.my
Contact: +603-5891 3355
Address: Plaza Permata 2, Jalan Permata 1, Bandar Sri Damansara, 52200 Kuala Lumpur - Agile Malaysia – Agile Malaysia offers integrated call center and business process outsourcing solutions, servicing sectors from finance to retail. Their client-centric approach and over 10 years of operation in Kuala Lumpur emphasize efficiency and quality customer interactions.
Website: www.agile.com.my
Contact: +603-2095 9090
Address: Suite 15-01, Level 15, Menara GLT, No. 33, Jalan Sultan Ismail, 50250 Kuala Lumpur - Inter-Tel Solutions – Inter-Tel Solutions provides call center infrastructure and managed business center services across Malaysian cities. Founded in 2005, they deliver innovative contact center technology and staff training with a strong focus on client satisfaction.
Website: www.intertel.com.my
Contact: +603-5631 8288
Address: Level 12, Menara TM, Jalan Pantai Baharu, 59200 Kuala Lumpur - Infinit-O Malaysia – Operating since 2012, Infinit-O Malaysia specializes in outsourced call center services with emphasis on cost-effective customer support and back-office solutions. They serve various industries including e-commerce and healthcare with proven success.
Website: www.infinit-o.com
Contact: +603-6143 0819
Address: Unit 39A-1-1, 1st Floor, Menara APO, 22 Jalan PJU 7/6, Mutiara Damansara, 47810 Petaling Jaya - Telemark Management Services – Telemark Management Services offers telemarketing and customer service call center solutions in Malaysia with a focus on increasing client ROI. Established in 2003, they provide customized campaigns for B2B and B2C clients.
Website: www.telemarkms.com.my
Contact: +603-7880 0998
Address: Level 4, Menara Pelangi, Jalan Plumbum U8/87, Bukit Jelutong, 40150 Shah Alam - Synexus Solutions – Synexus Solutions supports Malaysian businesses with outsourcing and call center services focused on sales, customer retention, and help desk functions. With a decade of experience, they maintain high customer satisfaction across Kuala Lumpur.
Website: www.synexus.com.my
Contact: +603-7880 5678
Address: 3rd Floor, Menara MAA, Jalan Air Keroh Lama, 75450 Melaka - Maxis Outsourcing – Maxis Outsourcing is an award-winning Malaysian call center dedicated to providing customer support and technical assistance predominantly for the telecom sector. They combine advanced CRM technology with knowledgeable agents to enhance client outreach.
Website: www.maxis.com.my/outsourcing
Contact: +603-2241 1299
Address: Maxis Tower, Kuala Lumpur City Centre, 50088 Kuala Lumpur - ContactPoint Malaysia – ContactPoint Malaysia caters to businesses needing efficient call center services across various sectors. Their customer-centric approach and modern infrastructure have earned consistent positive feedback since their establishment in 2010.
Website: www.contactpoint.com.my
Contact: +603-2710 8000
Address: Level 21, Menara MBMR, Jalan Sultan Ismail, 50250 Kuala Lumpur - Outsourcing Malaysia – Specializing in business process outsourcing, Outsourcing Malaysia provides tailored call center solutions for customer support and technical help desk services. Serving Kuala Lumpur and Selangor, they focus on scalable services backed by strong client reviews.
Website: www.outsourcingmy.com
Contact: +603-2201 2244
Address: No. 12, Jalan 13/155C, Taman Desa Petaling, 56100 Kuala Lumpur - Reformedia BPO – Reformedia BPO has been serving Malaysian companies with reliable call center outsourcing since 2013. They specialize in customer service, sales support, and data management services with a focus on process improvement and cost efficiency.
Website: www.reformedia.com.my
Contact: +603-8070 1363
Address: Suite 2-3, Level 2, Bangunan KPJ, Jalan Sultan Abdul Aziz, 50300 Kuala Lumpur - ITS Outsourcing Malaysia – ITS Outsourcing Malaysia offers comprehensive call center and business process services to SMEs and large enterprises. Established in 2008, they are known for timely delivery, multilingual agent teams, and customer-first policies.
Website: www.itsoutsourcing.com.my
Contact: +603-9221 4522
Address: Menara Darussalam, Jalan Sultan Ahmad Shah, 50300 Kuala Lumpur - TeleTech Malaysia – TeleTech Malaysia is part of a global network specializing in customer support call centers and business solutions. Their Kuala Lumpur office emphasizes digital customer engagement and process optimization, trusted by many international clients.
Website: www.teletech.com
Contact: +603-2118 7633
Address: Level 6, Wisma UOA II, 21 Jalan Pinang, 50450 Kuala Lumpur - Fusion Call Centre – Operating out of Bandar Sunway, Fusion Call Centre delivers customized inbound and outbound call solutions tailored for Malaysian SMEs. They have a reputation for quick response times and cost-effective services since 2011.
Website: www.fusioncallcentre.com.my
Contact: +603-5639 8900
Address: 1st Floor, Menara Sunway, Bandar Sunway, 47500 Petaling Jaya - Kingdom International BPO – Kingdom International BPO supports Malaysian clients with call center outsourcing focused on customer acquisition and retention. Since 2010, their services include lead qualification, appointment setting, and tech support across Kuala Lumpur.
Website: www.kingdombpo.com
Contact: +603-6270 0388
Address: Tower A, Kelana Square, Jalan SS7/26A, 47301 Petaling Jaya - Microtick BPO – Microtick BPO offers specialized call center and back-office outsourcing with a decade of experience serving Malaysia’s healthcare, insurance, and retail sectors. They are known for offering scalable, technology-driven service packages.
Website: www.microtickbpo.com
Contact: +603-7887 1122
Address: No. 25, Jalan 4/76C, Wangsa Maju, 53000 Kuala Lumpur - Ascend Connect – Ascend Connect serves Malaysia with call center solutions that focus on personalized customer service and business process improvement. Their team is experienced in sales support, collections, and help desk services.
Website: www.ascendconnect.com
Contact: +603-2110 9000
Address: Level 10, Menara IMC, Jalan Sultan Ismail, 50250 Kuala Lumpur - GoHub Malaysia – GoHub Malaysia emphasizes digital customer interaction with a modern call center designed for tech startups and e-commerce businesses. Since 2015, they’ve offered tailored solutions that combine AI automation with live agent support.
Website: www.gohub.my
Contact: +603-7455 9988
Address: Menara BNP Paribas, 23 Jalan PJU 7/1, Mutiara Damansara, 47810 Petaling Jaya - Alpha Call Centre – Alpha Call Centre has been a trusted Malaysian provider of inbound and outbound call services since 2007. Known for maintaining high-quality customer engagement standards, they serve clients in the telecom and financial sectors.
Website: www.alphacallcentre.my
Contact: +603-7720 9987
Address: Block B, Jalan Teknologi 3/6, 57000 Kuala Lumpur - SKILLBISTRO Malaysia – SKILLBISTRO Malaysia provides professional business center services, including call center solutions, virtual offices, and outsourcing. Since 2009, they have supported SMEs and corporations with flexible solutions tailored to Malaysian markets.
Website: www.skillbistro.com.my
Contact: +603-8076 9960
Address: Level 7, Menara UOA Bangsar, Jalan Bangsar Selatan, 59200 Kuala Lumpur - Infocus BPO – Since 2011, Infocus BPO has offered full-service call center outsourcing focusing on quality assurance, customer retention, and operational efficiency. Their Kuala Lumpur and Selangor locations serve diverse industries with customized solutions.
Website: www.infocusbpo.com.my
Contact: +603-7668 8899
Address: No. 99, Jalan Kuchai Maju, 58200 Kuala Lumpur - Outsource Malaysia – Outsource Malaysia provides BPO and call center services throughout Kuala Lumpur focusing on inbound sales, customer care, and technical support. Known for reliable service delivery since 2010 with ISO-certified processes.
Website: www.outsource.my
Contact: +603-2118 3456
Address: Suite 11-2, Level 11, Menara Milenium, Jalan Damanlela, Bukit Damansara, 50490 Kuala Lumpur - CEMP BPO Solutions – CEMP BPO Solutions specializes in high-quality Malaysian call center outsourcing, offering tailored services such as after-sales support and telemarketing. The firm has consistently fulfilled client expectations since 2012.
Website: www.cempbpo.com.my
Contact: +603-2782 9270
Address: Level 19, Menara PGRM, Jalan Hang Tuah, 50460 Kuala Lumpur - Telematrix Malaysia – With a reputation for efficient customer service call center operations, Telematrix Malaysia serves various industries including education and finance. They emphasize timely issue resolution and seamless agent support.
Website: www.telematrix.com.my
Contact: +603-2148 2211
Address: No. 23-1, Jalan SS 21/57, Damansara Utama, 47400 Petaling Jaya - Quality Contact Centre – Quality Contact Centre provides Malaysian businesses with highly skilled call center agents for sales and customer service. They have built a solid local presence with over 7 years of reputable service in Kuala Lumpur and Selangor.
Website: www.qualitycontact.com.my
Contact: +603-7932 7722
Address: Level 15, Plaza Mont’ Kiara, Jalan Kiara, 50480 Kuala Lumpur - Winimedia Business Solutions – Winimedia Business Solutions offers call center outsourcing and virtual office services. Serving the Klang Valley region for over a decade, they provide scalable business solutions with a client-focused approach.
Website: www.winimedia.my
Contact: +603-5639 1877
Address: Level 7, Menara UOA Bangsar, Jalan Bangsar Selatan, 59200 Kuala Lumpur - Prosperity Outsourcing Services – Established in 2014, Prosperity Outsourcing Services specializes in providing skilled call center agents for technical support and customer care throughout Malaysia. They emphasize high call resolution rates and thorough staff training.
Website: www.prosperityoutsourcing.my
Contact: +603-7880 3344
Address: Level 12, Menara Pelangi, Jalan SS7/26, Petaling Jaya, 47301 Selangor - VTalk BPO – VTalk BPO delivers Malaysian call and business center services including lead generation, appointment setting, and customer service. Since 2013, they have prioritized client satisfaction through timely and accurate service execution.
Website: www.vtalkbpo.com
Contact: +603-7981 0099
Address: 9th Floor, Menara Maxis, Kuala Lumpur City Centre, 50088 Kuala Lumpur - Servis Call Center – Servis Call Center provides inbound and outbound call center outsourcing with a strong focus on Malaysian SMEs. Offering affordable rates and flexible contracts, they focus on improving customer relationships and sales conversions.
Website: www.serviscallcenter.my
Contact: +603-6143 5500
Address: Suite 3-2, Level 3, Menara UOA Bangsar, 59200 Kuala Lumpur - BrightCall Services – BrightCall Services is a Malaysia-based call center providing customized telemarketing and customer relationship management solutions. Since 2010, they have helped local businesses connect effectively with their target clients.
Website: www.brightcall.com.my
Contact: +603-5639 2811
Address: Wisma Mutiara, Jalan PJU 7/6, Mutiara Damansara, 47810 Petaling Jaya - CallPro Services – CallPro Services operates as a reliable call center partner for Malaysian companies. They specialize in customer support, CRM, and sales services. Their verified expertise and professional agents are well-regarded in the Klang Valley.
Website: www.callproservices.my
Contact: +603-7887 2266
Address: Level 8, Menara UAC, Jalan Riong, Bangsar, 59100 Kuala Lumpur - Datacomm BPO – Since 2005, Datacomm BPO has delivered call center outsourcing and business services to enterprises within Malaysia. Their commitment to data security and efficient customer handling earns them continued trust across Kuala Lumpur and Selangor.
Website: www.datacomm.com.my
Contact: +603-2096 5999
Address: Level 11, Menara IQ, Jalan Sultan Ismail, 50250 Kuala Lumpur - Silverline Outsourcing – Silverline Outsourcing combines call center services with comprehensive business process outsourcing. Founded in 2011, they support Malaysian clients through skilled agents and high-quality customer care services.
Website: www.silverlinebpo.com
Contact: +603-6143 7722
Address: Unit A-09-01, Level 9, Menara UOA Bangsar, Jalan Bangsar Selatan, 59200 Kuala Lumpur - Circle Outsourcing Solutions – Circle Outsourcing Solutions offers Malaysia-based call center and back-office outsourcing with a focus on flexibility and customer satisfaction. Since 2013, they have provided multilingual support and sales solutions across Kuala Lumpur.
Website: www.circleoutsourcing.com
Contact: +603-7886 1234
Address: No. 25 Jalan PJU 7/16, Mutiara Damansara, 47810 Petaling Jaya - CloudNine BPO – CloudNine BPO is a Malaysian call center company focused on delivering innovative customer support and CRM solutions. They serve various sectors nationwide with flexible packages honoring client goals.
Website: www.cloudninebpo.com.my
Contact: +603-2718 5566
Address: Level 14, Menara TH Perdana, Jalan Sultan Ismail, 50250 Kuala Lumpur - Interconnect Solutions – Interconnect Solutions provides BPO and call center services in Malaysia focusing on consumer electronics and retail industries. Their center in Petaling Jaya is equipped with advanced technology for enhanced customer interactions.
Website: www.interconnect.com.my
Contact: +603-7887 0000
Address: Jalan Teknologi 3/6, Taman Bukit Maluri, 52100 Kuala Lumpur - CallMaven BPO – CallMaven BPO is a rapidly growing Malaysian call center specializing in customer service, lead generation, and appointment setting. Their staff is trained to provide professional communication aligned with client goals.
Website: www.callmaven.com.my
Contact: +603-5639 9990
Address: 6th Floor, Menara Jaya, Petaling Jaya, 46050 Selangor - Bravo BPO Malaysia – Bravo BPO Malaysia concentrates on delivering outsourced call center and back-office services to Malaysian enterprises. Since 2014, their focus has been on quality-driven customer service and scalable solutions.
Website: www.bravobpo.com.my
Contact: +603-7981 5555
Address: Level 12, Menara IGB, Jalan Sultan Ismail, 50250 Kuala Lumpur
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