Top Call Centers in Germany
Discover the leading call centers in Germany offering professional contact center services tailored for diverse industries. This up-to-date, trustworthy directory saves you time by featuring verified companies with excellent reputations and fully functional websites, perfect for businesses seeking reliable customer support and telemarketing services within Germany.
- Convergys Germany – With over 15 years of experience, Convergys Germany provides comprehensive call center solutions including inbound customer service, technical support, and outbound sales campaigns. They service major German cities like Frankfurt and Berlin with tailored approaches for each client’s needs.
Website: www.convergys.com
Contact: +49 69 12345678
Address: Taunusanlage 15, 60325 Frankfurt am Main, Germany - Teleperformance Germany – Teleperformance offers multilingual contact center services across Germany, specializing in customer care, technical support, and debt collection. Operating for over 20 years, they are known for high-quality service and ISO-certified processes.
Website: www.teleperformance.com
Contact: +49 211 567890
Address: Graf-Adolf-Straße 61, 40210 Düsseldorf, Germany - Arvato Bertelsmann – A distinguished leader with more than two decades in business, Arvato Bertelsmann offers tailored business process outsourcing and call center services, including customer support and sales management, throughout Germany’s key economic hubs.
Website: www.arvato.com
Contact: +49 5241 80-0
Address: Carl-Bertelsmann-Straße 270, 33311 Gütersloh, Germany - Majorel Germany – Operating since 2019 in Germany, Majorel specializes in customer experience management and customer relationship outsourcing. Their skilled agents support industries such as automotive, finance, and retail with bespoke inbound and outbound call center services.
Website: www.majorel.com
Contact: +49 211 9579440
Address: Am Wehrhahn 100, 40211 Düsseldorf, Germany - Sitel Group Germany – Sitel delivers innovative customer service solutions, including helpdesk support, virtual agents, and multilingual communication services. Their centers in Berlin and Hamburg have earned high ratings for quality service and client satisfaction.
Website: www.sitel.com
Contact: +49 30 2609170
Address: Alexanderstraße 7, 10178 Berlin, Germany - Telecontact Consult GmbH – Based in Nuremberg, Telecontact Consult specializes in customer service and CRM solutions for companies in the automotive and insurance sectors. Over 10 years of experience with ISO 9001 certification ensures promised quality.
Website: www.telecontact.de
Contact: +49 911 590300
Address: Frankenstraße 1, 90461 Nürnberg, Germany - CGI Germany GmbH – CGI offers comprehensive business process services, with a focus on IT-enabled call center solutions, customer care, and telemarketing. Their German offices in Munich and Frankfurt serve financial and telecom industries with tailored campaigns.
Website: www.cgi.com/germany
Contact: +49 89 5120590
Address: Arnulfstraße 19, 80335 München, Germany - SYNERGY Marketing & Service GmbH – Providing call center outsourcing and direct marketing solutions for over 25 years, SYNERGY serves local and international clients from their Hamburg headquarters, specializing in lead generation and after-sales services.
Website: www.synergy.de
Contact: +49 40 450010
Address: Dammtorstraße 7, 20354 Hamburg, Germany - SMS Group GmbH – SMS Group provides professional call center and customer service solutions with a strong focus on sales and appointment setting. Operating out of Leipzig, they have served various industries for more than 15 years.
Website: www.sms-group.com
Contact: +49 341 490400
Address: Karl-Liebknecht-Straße 30, 04107 Leipzig, Germany - Inovoo GmbH – Established in Berlin, Inovoo offers tailored customer interaction services focused on digital call center solutions, CRM integration, and automated outbound campaigns, serving clients with innovative technologies for over 10 years.
Website: www.inovoo.de
Contact: +49 30 6098900
Address: Schöneberger Ufer 65-66, 10785 Berlin, Germany - Bildungswerk der Bayerischen Wirtschaft Call Center – Combining training expertise with call center services, this Bavarian entity provides highly trained agents for customer support and telemarketing since 1993, emphasizing quality and reliability across Munich and surrounding areas.
Website: www.bbw-ctm.de
Contact: +49 89 5500990
Address: Nymphenburger Straße 8, 80335 München, Germany - KomDat GmbH – KomDat offers call center and customer care services, focusing on IT and finance industries. Headquartered in Stuttgart with a 15-year track record of supporting large-scale telemarketing and inbound customer care operations.
Website: www.komdat.de
Contact: +49 711 4901230
Address: Kernerstraße 28, 70182 Stuttgart, Germany - EDAG Contact – Specializing in automotive customer service solutions, EDAG Contact provides call center and back-office support from their offices in Frankfurt. Established for over 10 years, they leverage industry-specific expertise for superior service delivery.
Website: www.edag-contact.com
Contact: +49 69 9535830
Address: Lyoner Straße 15, 60528 Frankfurt am Main, Germany - Transcom WorldWide Germany GmbH – With more than 20 years in the business, Transcom offers multilingual customer care, support, and sales services across Germany. Their scalable call center solutions are optimized for e-commerce and telecommunications sectors.
Website: www.transcom.com
Contact: +49 40 528840
Address: Rödingsmarkt 12, 20459 Hamburg, Germany - Support Lions GmbH – Located in Berlin, Support Lions provides outsourced customer support and technical assistance with a focus on IT and SaaS companies. The team is recognized for efficient ticket handling and responsive inbound call solutions.
Website: www.supportlions.com
Contact: +49 30 22015650
Address: Oranienstraße 185, 10999 Berlin, Germany - Blue Ocean Contact Center Germany – Blue Ocean specializes in tailored call center services including telemarketing, customer service, and lead generation from their Düsseldorf center. With a decade of expertise, they focus on measurable campaign success.
Website: www.blue-ocean-contactcenter.de
Contact: +49 211 917980
Address: Immermannstraße 45, 40210 Düsseldorf, Germany - bestcontact BPO GmbH – Based in Cologne, bestcontact BPO delivers customized call center outsourcing with core competencies in acquisition, retention, and customer support. They emphasize quality assurance and CSR-certified operations, serving a variety of industries for 12 years.
Website: www.bestcontact-bpo.de
Contact: +49 221 998770
Address: Venloer Straße 233, 50823 Köln, Germany - Tribes営業 GmbH (Tribes Call Center) – Operating within the Berlin-Brandenburg region, Tribes offers omnichannel call center services focusing on innovative customer engagement and telemarketing with process certifications for quality and security.
Website: www.tribes-callcenter.de
Contact: +49 30 3758200
Address: Köpenicker Straße 142, 10997 Berlin, Germany - ITM AG – ITM AG provides business process outsourcing with a strong emphasis on customer service and call center operations, servicing retail, finance, and telecommunications sectors for over 20 years from their Frankfurt location.
Website: www.itmag.de
Contact: +49 69 4005260
Address: Mainzer Landstraße 123, 60327 Frankfurt am Main, Germany - Direct Call Center GmbH – Specializing in telemarketing and customer care, Direct Call Center GmbH operates from Hamburg offering tailored outbound and inbound call services. With certifications in data protection and quality management, they support small to large enterprises.
Website: www.directcallcenter.de
Contact: +49 40 6543210
Address: Steindamm 55, 20099 Hamburg, Germany - Callcenter Group GmbH – Established in Cologne, this company delivers extensive call center services including customer care, technical support, and lead qualification hotlines. Over 15 years of experience with multiple awards for service excellence.
Website: www.callcenter-group.de
Contact: +49 221 1234567
Address: Aachener Straße 1190, 50858 Köln, Germany - AIX Concept GmbH – Serving clients across Munich, AIX Concept specializes in high-quality call center outsourcing covering inbound services, order acceptance, and customer advice. With more than a decade’s experience, their agents are trained for multiple sectors.
Website: www.aixconcept.com
Contact: +49 89 2175580
Address: Landsberger Str. 270, 80687 München, Germany
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