Top Consumer Services Companies in Indonesia
Finding reliable consumer services companies in Indonesia can be challenging. This carefully curated list features 35+ verified companies, complete with working websites and up-to-date contact details, saving you time and ensuring you connect with trusted local service providers.
- Gojek – Gojek provides a wide range of on-demand consumer services across Indonesia, including transportation, food delivery, and digital payments. Established in 2010, it is known for its innovative app technology and widespread presence, earning top ratings for convenience and reliability.
Website: www.gojek.com
Contact: support@gojek.com
Address: Jl.MT Haryono No.Kav 10, Jakarta Selatan, DKI Jakarta 12810 - Grab Indonesia – Operating since 2012, Grab Indonesia specializes in ride-hailing and food delivery services across major cities nationwide. Known for its user-friendly platform and excellent customer support, Grab has become a top choice for fast, reliable consumer services in Indonesia.
Website: www.grab.com/id
Contact: help.grab.com
Address: Jl. Kh. Hasyim Ashari No.27-29, Jakarta Pusat, DKI Jakarta 10150 - Traveloka – Traveloka offers comprehensive travel booking services including flights, hotels, and lifestyle activities throughout Indonesia. Since 2012, it has earned great customer reviews due to its competitive pricing, easy interface, and extensive local network.
Website: www.traveloka.com
Contact: cs@traveloka.com
Address: Jl. Kebon Sirih No.40, Menteng, Jakarta Pusat, DKI Jakarta 10340 - Tokopedia – As one of Indonesia’s leading e-commerce platforms, Tokopedia has served consumers since 2009 by providing a trusted marketplace for diverse products, digital services, and payment solutions. It is praised for its secure transactions and extensive vendor options.
Website: www.tokopedia.com
Contact: cs@tokopedia.com
Address: Jl. Sultan Iskandar Muda No.Kav 7, Jakarta Selatan, DKI Jakarta 12240 - Blue Bird Group – Blue Bird Group offers professional taxi services across Indonesia, focusing on passenger safety and punctuality. Established in 1972, the company has built a trusted reputation with reliable, convenient transportation options backed by a large fleet.
Website: www.bluebirdgroup.com
Contact: contact@bluebirdgroup.com
Address: Jl. Balikpapan No.1, Jakarta Selatan, DKI Jakarta 12190 - J&T Express – J&T Express provides efficient courier and logistics services nationwide, specializing in fast parcel delivery for e-commerce customers. Since 2015, they have grown rapidly with positive reviews on speed, reliability, and wide delivery network across Indonesia.
Website: www.jet.co.id
Contact: cs@jet.co.id
Address: Jl. Gunung Sahari Raya No.15, Jakarta Utara, DKI Jakarta 10610 - GrabFood – GrabFood delivers food from a variety of local eateries throughout Indonesia, offering quick, convenient service. Known for its extensive restaurant partnerships and reliable delivery, it supports both urban and suburban neighborhoods including Jakarta’s CBD and Jakarta Selatan.
Website: www.grab.com/id/food
Contact: help.grab.com
Address: Jl. MH Thamrin No.31, Jakarta Pusat, DKI Jakarta 10230 - IndoGold – IndoGold specializes in secure gold saving and investment services for consumers across Indonesia, facilitating easy digital purchases and sales of gold products. Established in 2016, the company emphasizes transparency and user education for local investors.
Website: www.indogold.id
Contact: support@indogold.id
Address: Jl. Panglima Polim No.20, Jakarta Selatan, DKI Jakarta 12160 - SiCepat Ekspres – SiCepat Ekspres is renowned for fast parcel delivery and logistics services tailored for individual consumers and small businesses in Indonesia. With more than 5 years of experience, it is highly rated for prompt handling and extensive coverage.
Website: www.sicepat.com
Contact: cs@sicepat.com
Address: Jl. Raya Bogor Km.26, Cimanggis, Depok, Jawa Barat 16452 - Halodoc – Halodoc provides telemedicine and pharmaceutical delivery services across Indonesia, simplifying healthcare access since 2016. Known for reliable doctor consultations and fast medicine deliveries, it supports urban and suburban communities with trusted digital health solutions.
Website: www.halodoc.com
Contact: support@halodoc.com
Address: Jl. Jenderal Sudirman No.45, Jakarta Pusat, DKI Jakarta 12930 - Alfamart – Alfamart operates as a popular consumer convenience store chain throughout Indonesia, delivering daily essentials and household goods. Established since 1989, it prides itself on widespread accessibility, competitive pricing, and excellent local customer service.
Website: www.alfamart.co.id
Contact: customercare@alfamart.co.id
Address: Jl. Kebayoran Lama No. 29B, Jakarta Selatan, DKI Jakarta 12240 - Travelio – Travelio offers online bookings for serviced apartments and short-term rentals in major Indonesian cities, including Jakarta and Bali. Since 2015, it has been recognized for affordable rates, flexible terms, and convenient locations near business districts.
Website: www.travelio.com
Contact: cs@travelio.com
Address: Jl. Tomang Raya No.56, Jakarta Barat, DKI Jakarta 11440 - Makanan Mantap – Makanan Mantap specializes in catering and food delivery services targeted at corporate and event customers throughout Jakarta. Known for a diverse menu and timely service, they have earned positive reputations since 2010 in Central and South Jakarta.
Website: www.makananmantap.co.id
Contact: cs@makananmantap.co.id
Address: Jl. Senopati No.17, Jakarta Selatan, DKI Jakarta 12190 - LinkAja – LinkAja is an integrated digital wallet service widely used in Indonesia to facilitate payments, transfers, and bill payments. Since its launch in 2019, it has built a robust network complementing local consumer services with secure, cashless transactions.
Website: www.linkaja.id
Contact: support@linkaja.id
Address: Jl. Jend. Gatot Subroto Kav. 52-53, Jakarta Selatan, DKI Jakarta 12710 - Bank BCA – Bank Central Asia (BCA) offers extensive retail banking services to consumers throughout Indonesia. Famous for its digital banking innovations and strong customer satisfaction, BCA has maintained leadership since 1957 in Jakarta and other urban centers.
Website: www.bca.co.id
Contact: callbca@bca.co.id
Address: Menara BCA, Jl. M.H. Thamrin No.1, Jakarta Pusat, DKI Jakarta 10310 - Cermati.com – Cermati.com helps Indonesian consumers compare and apply for loans, credit cards, and insurance products easily online. Since 2015, it has gained trust for transparent financial services and personalized recommendations to Jakarta residents and beyond.
Website: www.cermati.com
Contact: support@cermati.com
Address: Jl. Kemang Timur No.38, Jakarta Selatan, DKI Jakarta 12730 - Bukalapak – Bukalapak is a leading e-commerce marketplace founded in 2010, serving millions of Indonesian consumers. It offers a variety of products through a secure platform known for smooth transactions and a variety of payment options, widely used in Jakarta and other cities.
Website: www.bukalapak.com
Contact: cs@bukalapak.com
Address: Jl. Imam Bonjol No.88, Jakarta Pusat, DKI Jakarta 10310 - Lazada Indonesia – Lazada is an established e-commerce platform offering consumer goods, electronics, and fashion to Indonesia’s urban markets. Since 2012, their strong logistics and customer service support make them a go-to choice for safe online shopping in Jakarta and surrounding areas.
Website: www.lazada.co.id
Contact: help.lazada.co.id
Address: Jl. Palmerah Selatan No.10, Jakarta Barat, DKI Jakarta 10270 - Sribulancer – Sribulancer connects freelancers with consumers needing various digital and professional services across Indonesia. Established in 2015, it is often recommended in Jakarta for quality freelance work including graphic design, writing, and IT projects.
Website: www.sribulancer.com
Contact: support@sribulancer.com
Address: Jl. Raden Saleh Raya No.23, Jakarta Pusat, DKI Jakarta 10430 - Livin’ by Mandiri – Livin’ is Bank Mandiri’s digital banking app offering convenient consumer banking services for customers throughout Indonesia. Launched in 2020, it is praised for seamless transaction functions, bill payment, and fund transfers in Jakarta’s fast-paced market.
Website: www.livinmandiri.com
Contact: cs@livinmandiri.com
Address: Jl. Jend. Gatot Subroto Kav. 36-38, Jakarta Selatan, DKI Jakarta 12930 - Pulsa.co.id – Pulsa.co.id specializes in mobile top-up and digital payment services focused on Jakarta consumers. Known for instant service and reliable platform, it supports prepaid mobile users with convenient voucher options and promotions.
Website: www.pulsa.co.id
Contact: cs@pulsa.co.id
Address: Jl. Tebet Barat Dalam No.12, Jakarta Selatan, DKI Jakarta 12810 - OYO Indonesia – OYO provides affordable hotel and short-term accommodation booking services across Indonesia. Since 2018, it has been popular in Jakarta for offering budget-friendly stays in safe, accessible locations near major business zones and tourist attractions.
Website: www.oyo.com/id-id
Contact: care@oyo.com
Address: Jl. M.H. Thamrin No.22, Jakarta Pusat, DKI Jakarta 10230 - Kulina – Kulina is a food delivery service focusing on healthy, fresh meals for office workers and families in Jakarta. Founded in 2017, it is recognized for quality ingredients, diverse menus, and convenient subscription plans catering to busy consumers.
Website: www.kulina.id
Contact: cs@kulina.id
Address: Jl. Tebet Barat Raya No.8, Jakarta Selatan, DKI Jakarta 12810 - HappyFresh – HappyFresh specializes in fresh grocery delivery to households in Jakarta and other urban areas of Indonesia. Since 2014, it has gained a loyal customer base for reliable service, wide product selection, and convenient online ordering.
Website: www.happyfresh.com/id
Contact: support@happyfresh.com
Address: Jl. Kebon Kacang No.14, Jakarta Pusat, DKI Jakarta 10240 - Milkha Indonesia – Milkha Indonesia specializes in dairy product distribution and delivery services targeted at health-conscious consumers in Jakarta and surrounding areas. Their commitment to quality and freshness has helped establish strong consumer trust since 2015.
Website: www.milkha.co.id
Contact: info@milkha.co.id
Address: Jl. Sultan Iskandar Muda No.78, Jakarta Selatan, DKI Jakarta 12240 - Qasir – Qasir offers point-of-sale solutions and e-commerce support services for small businesses and consumers throughout Jakarta. Since 2015, it has helped many local stores upgrade their payment and inventory systems with modern technology.
Website: www.qasir.id
Contact: support@qasir.id
Address: Jl. Palmerah Barat No.23, Jakarta Barat, DKI Jakarta 11480 - MyFood – MyFood is a food delivery startup providing fast, reliable service with wide restaurant coverage in Jakarta. Since its launch in 2018, it has been appreciated for competitive pricing and easy-to-use app designed for busy city consumers.
Website: www.myfood.co.id
Contact: contact@myfood.co.id
Address: Jl. Prof. Satrio No.7, Jakarta Selatan, DKI Jakarta 12940 - GetCraft – GetCraft connects businesses and individual clients in Indonesia with creative service providers like writers, videographers, and designers. Based in Jakarta, it is highly rated for delivering tailored marketing and content solutions since 2016.
Website: www.getcraft.com
Contact: support@getcraft.com
Address: Jl. Panglima Polim V No.14, Jakarta Selatan, DKI Jakarta 12160 - ProSehat – ProSehat provides comprehensive health services including home nursing and medical consultation accessible to residents throughout Jakarta. Since 2017, it has garnered positive feedback for professional staff, ease of booking, and personalized care plans.
Website: www.prosehat.com
Contact: cs@prosehat.com
Address: Jl. Mampang Prapatan Raya No.9, Jakarta Selatan, DKI Jakarta 12790 - BookMyShow Indonesia – BookMyShow Indonesia offers online ticketing services for concerts, movies, and events across Jakarta and major cities. Known for a user-friendly interface and secure payments, it supports local entertainment consumption efficiently since 2015.
Website: www.bookmyshow.com/id-id
Contact: support@bookmyshow.com
Address: Jl. Kebayoran Lama No.45, Jakarta Selatan, DKI Jakarta 12240 - Indonesia Care – Indonesia Care is a home care and personal assistance provider serving elderly and disabled residents in Jakarta. Operating since 2010, it is respected for compassionate staff, personalized care plans, and strong community involvement.
Website: www.indonesiacare.id
Contact: contact@indonesiacare.id
Address: Jl. Tebet Barat Dalam No.18, Jakarta Selatan, DKI Jakarta 12810 - Happy Pets Indonesia – Happy Pets Indonesia delivers a range of pet care services including grooming, training, and health consultations in Jakarta. Since 2014, it has gained loyal customers for quality care, professional staff, and convenient appointment options.
Website: www.happypets.co.id
Contact: cs@happypets.co.id
Address: Jl. Cipete Raya No.12, Jakarta Selatan, DKI Jakarta 12410 - HappyClean Indonesia – HappyClean provides reliable household cleaning and laundry services to residents of Jakarta. Since 2016, the company is praised for professional staff, flexible scheduling, and use of eco-friendly products in South and Central Jakarta neighborhoods.
Website: www.happyclean.co.id
Contact: support@happyclean.co.id
Address: Jl. Kemang Raya No.35, Jakarta Selatan, DKI Jakarta 12730 - Jagain.id – Jagain.id offers trusted home security and monitoring services to Jakarta consumers. Known for advanced technology and responsive customer care, it has earned positive reviews since its 2018 launch, especially from residents in residential areas like Senayan and Menteng.
Website: www.jagain.id
Contact: contact@jagain.id
Address: Jl. Senayan No.6, Jakarta Pusat, DKI Jakarta 10270 - Halte.id – Halte.id specializes in commuter and transportation services around Jakarta’s metropolitan area. Its app-based platform provides consumers with shuttle options and scheduled rides, well-rated for affordability and ease of use since 2019.
Website: www.halte.id
Contact: support@halte.id
Address: Jl. Salemba Raya No.4, Jakarta Pusat, DKI Jakarta 10430 - Sejasa.com – Sejasa.com connects consumers in Jakarta with trusted local professionals for household services including cleaning, repair, and renovation. Established in 2015, it has thousands of verified service providers ensuring quality and satisfaction.
Website: www.sejasa.com
Contact: cs@sejasa.com
Address: Jl. Panglima Polim No.17, Jakarta Selatan, DKI Jakarta 12160 - Good Doctor Technology Indonesia – Good Doctor Indonesia offers modern telehealth and digital health services, providing remote consultations and prescriptions to consumers throughout Indonesia with a focus on Jakarta’s urban population.
Website: www.gooddoctor.co.id
Contact: support@gooddoctor.co.id
Address: Jl. TB Simatupang Kav.1, Jakarta Selatan, DKI Jakarta 12560 - Sayurbox – Sayurbox delivers fresh fruits, vegetables, and organic products to Jakarta consumers, supporting local farmers. Since 2018, it’s known for quality and freshness, serving busy neighborhoods such as Kemang and Senayan with eco-friendly packaging.
Website: www.sayurbox.com
Contact: cs@sayurbox.com
Address: Jl. Kebon Kacang No.11, Jakarta Pusat, DKI Jakarta 10240 - DANA Indonesia – DANA is a widely used digital wallet and payment platform in Indonesia, supporting cashless transactions for various consumer services. It emphasizes user security and convenience for Jakarta area customers since its inception in 2018.
Website: www.dana.id
Contact: support@dana.id
Address: Jl. Rasuna Said Kav. 52-53, Jakarta Selatan, DKI Jakarta 12950 - eFishery – eFishery provides smart feeding and monitoring technology to fisheries and consumers in Indonesia, including Jakarta’s aquaculture businesses. Established in 2015, it integrates IoT technology with local needs delivering innovative consumer solutions.
Website: www.efishery.com
Contact: info@efishery.com
Address: Jl. Tebet Timur Raya No.15, Jakarta Selatan, DKI Jakarta 12820 - Belanja Aman – Belanja Aman provides home delivery and online shopping services specializing in household goods and groceries for consumers in Jakarta. Known for customer-friendly return policies and timely delivery, it serves busy neighborhoods with personalized service.
Website: www.belanjaaman.co.id
Contact: cs@belanjaaman.co.id
Address: Jl. Kramat Raya No.44, Jakarta Pusat, DKI Jakarta 10450 - Zenius – Zenius Indonesia offers online education and tutoring services for Indonesian consumers, supporting students nationwide including Jakarta’s urban areas. Recognized since 2007, it delivers flexible, quality learning tools across many disciplines.
Website: www.zenius.net
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