Top CRM Software Companies in Indonesia
Finding the best CRM software companies in Indonesia can be daunting. This curated list features over 35 verified CRM providers offering reliable solutions across major cities in Indonesia, saving you time with up-to-date contact details and direct website links.
- Jubelio – Jubelio offers comprehensive CRM and omnichannel solutions tailored to Indonesian businesses, supporting retail and e-commerce sectors. Established in 2017, they focus on streamlining customer management and sales automation. Proudly serving Jakarta and surrounding areas.
Website: www.jubelio.com
Contact: +62 21 2962 3029, support@jubelio.com
Address: Jl. Palmerah Barat No.23, Jakarta Barat, DKI Jakarta 10270 - HashMicro Indonesia – Providing advanced CRM solutions in Jakarta since 2015, HashMicro integrates ERP and CRM tailored for enterprises aiming to improve sales and customer engagement. Their platform is recognized for flexibility and scalability.
Website: www.hashmicro.com
Contact: +62 21 2972 4567, info@hashmicro.com
Address: Menara Allianz Lt. 5, Jl. Dr. Ide Anak Agung Gde Agung, Jakarta Selatan 12950 - Qontak – Qontak delivers cloud-based CRM and contact center software designed to enhance customer relationship management across Indonesia. Since 2016, Qontak has been popular among SMEs for automation and integration features.
Website: www.qontak.com
Contact: +62 21 5011 8787, support@qontak.com
Address: Jl. Kemang Raya No.8, Jakarta Selatan, DKI Jakarta 12730 - Havit CRM – Known for providing tailored CRM software solutions to businesses in Surabaya, Havit CRM emphasizes user-friendly interfaces and seamless integration since 2014, focusing on boosting sales tracking and customer data management.
Website: www.havitcrm.com
Contact: +62 31 5678 1234, contact@havitcrm.com
Address: Jl. Mayjen Sungkono No.125, Surabaya 60224, East Java - Talenta – Talenta offers a smart HR and CRM platform serving Jakarta companies seeking integrated employee and customer management solutions. Operating since 2015, they are praised for ease of use and strong customer support.
Website: www.talenta.co
Contact: +62 21 5106 3680, hello@talenta.co
Address: Jl. Jend. Sudirman Kav. 45-46, Jakarta Selatan, DKI Jakarta 12930 - CRM Indonesia – CRM Indonesia has provided tailored customer relationship and sales management solutions across Bandung since 2013. Specializing in SME-focused CRM platforms, they help clients improve lead tracking and client acquisition.
Website: www.crm-indonesia.id
Contact: +62 22 7308 3487, info@crm-indonesia.id
Address: Jl. Asia Afrika No. 58, Bandung, West Java 40111 - AltoCRM – AltoCRM specializes in cloud-based CRM tools offering sales automation and customer analytics for Jakarta’s mid-sized businesses. Since 2016, they have earned a strong reputation for their customizable modules and efficient implementation support.
Website: www.altocrm.co.id
Contact: +62 21 5790 1234, contact@altocrm.co.id
Address: Jl. Gatot Subroto Kav. 56-58, Jakarta Selatan, DKI Jakarta 12710 - iReap CRM – iReap CRM offers mobile-friendly CRM solutions helping small businesses in Jakarta and surrounding cities automate customer follow-up and sales processes. Rated highly for simplicity and local language support since 2015.
Website: www.ireapcrm.com
Contact: +62 21 2905 4260, support@ireapcrm.com
Address: Jl. Raden Saleh No. 5C, Jakarta Pusat 10430 - NETS Indonesia – Serving Jakarta’s corporate clients, NETS Indonesia offers robust CRM and business process automation solutions focused on finance and operational efficiency. Established in 2012, their platform supports integration with various third-party apps.
Website: www.nets.co.id
Contact: +62 21 5795 3910, sales@nets.co.id
Address: Menara Kuningan Lt. 27, Jl. H.R. Rasuna Said Kav. C-6, Jakarta Selatan 12940 - Kuwan Software – Kuwan Software specializes in customized CRM software development for SME clients in Jakarta and Greater Jakarta. With over 7 years of experience, they focus on scalable solutions that integrate customer data across channels.
Website: www.kuwansoftware.com
Contact: +62 21 2925 0101, info@kuwansoftware.com
Address: Jl. Teuku Nyak Arief No. 12, Jakarta Barat 11460 - Reveal CRM – Reveal CRM helps businesses in Medan enhance customer interactions with automated workflows and real-time analytics. Operating since 2017, they provide cloud-based CRM solutions tailored specifically for the Indonesian market.
Website: www.revealcrm.co.id
Contact: +62 61 415 3290, support@revealcrm.co.id
Address: Jl. Dr. Mansur No. 45, Medan 20154, North Sumatra - SalesQ CRM – SalesQ CRM delivers mobile and web CRM platforms focusing on field sales automation for Jakarta-based companies. Since 2018, their offerings emphasize ease of use, helping businesses improve relationship tracking and reporting.
Website: www.salesq.co.id
Contact: +62 21 5796 7888, contact@salesq.co.id
Address: Jl. KH Mas Mansyur No. 12, Tanah Abang, Jakarta Pusat - CRM Nusantara – CRM Nusantara has served the Bandung market since 2014, focusing on CRM solutions that integrate marketing automation with customer service tools for mid-sized businesses. Their systems improve customer retention and sales conversion.
Website: www.crm-nusantara.com
Contact: +62 22 7020 0111, info@crm-nusantara.com
Address: Jl. Dipatiukur No. 45, Bandung 40132, West Java - Bizzy CRM – Bizzy CRM offers cloud-based solutions that combine client management and inventory tracking for Indonesian retailers, operational since 2016. Their system is popular for integrating sales and marketing functions in Jakarta and Surabaya.
Website: www.bizzy.co.id
Contact: +62 31 8470 6300, support@bizzy.co.id
Address: Jl. Basuki Rahmat 16, Surabaya, East Java 60271 - Prosa.ai – Prosa.ai focuses on AI-powered CRM solutions to improve customer engagement and automate sales processes for Indonesian enterprises since 2018. Their software stands out for regional language support and integration with chatbots.
Website: www.prosa.ai
Contact: +62 21 2993 7727, contact@prosa.ai
Address: Jl. Jendral Sudirman Kav. 52-53, Jakarta Selatan 12190 - Biznet Gio Cloud CRM – Biznet Gio provides cloud-based CRM integrated with their data center infrastructure in Jakarta. Established in 2014, they offer scalable CRM platforms focused on data security and uptime for growing businesses in Indonesia.
Website: www.biznetgio.com
Contact: +62 21 806 37575, support@biznetgio.com
Address: Jl. Kencana No. 2, Kebayoran Baru, Jakarta Selatan 12170 - Silverid CRM – Silverid CRM delivers practical customer management tools suited for SMEs around Jakarta. Since 2013, their software has enabled local businesses to streamline sales processes and maintain better customer relations.
Website: www.silverid.com
Contact: +62 21 570 6543, sales@silverid.com
Address: Jl. Sultan Iskandar Muda No.10, Jakarta Selatan 12240 - Wooxo CRM – Wooxo CRM, focused on Jakarta’s tech startups, offers cloud CRM solutions including lead generation and customer analysis features. Since 2017, they have specialized in flexible, user-focused CRM software.
Website: www.wooxo.co.id
Contact: +62 21 5790 2619, hello@wooxo.co.id
Address: Jl. Prof. Dr. Satrio Kav. 18, Jakarta Selatan 12940 - Frappe Indonesia – Offering open-source ERP and CRM solutions, Frappe Indonesia assists Jakarta businesses with customizable software to streamline customer management and invoicing, active since 2013 with a community-driven approach.
Website: www.frappe.io
Contact: contact@frappe.io
Address: Jl. Letjen S. Parman No. 22, Jakarta Barat 11480 - Orion Software – Based in Jakarta, Orion Software specializes in CRM development for sales teams, focusing on automation and analytics since 2015. They serve diverse industries including finance, retail, and manufacturing.
Website: www.orionsoftware.co.id
Contact: +62 21 5795 8900, contact@orionsoftware.co.id
Address: Jl. Kebon Sirih No. 24, Jakarta Pusat 10340 - Mekari (Jurnal & Talenta) – Mekari, headquartered in Jakarta, offers cloud-based financial management and CRM platforms that cater to Indonesian startups and SMEs, known for ease of integration and local customization since 2015.
Website: www.mekari.com
Contact: +62 21 5081 8990, support@mekari.com
Address: Jl. Jend. Sudirman No.52-53, Jakarta 12190 - Sirclo CRM – Sirclo, a leading Indonesian e-commerce enabler, also provides CRM tools to help online retailers in Jakarta maintain customer relations and boost sales. Their cloud-based platform supports multi-channel integration.
Website: www.sirclo.com
Contact: +62 21 2788 0999, info@sirclo.com
Address: Jl. Letjen S. Parman Kav. 22, Jakarta Barat 11480 - Salesforce Indonesia – Salesforce Indonesia provides its global CRM platform tailored for Indonesian companies, focusing on scalable customer relationship management solutions backed by local support in Jakarta since expanding operations in 2014.
Website: www.salesforce.com/id
Contact: +62 21 5095 1490
Address: Pacific Place South Tower Lt. 21, Jakarta Selatan 12920 - Zoho Indonesia – Zoho’s comprehensive CRM software is available to Indonesian businesses with local support offices in Jakarta, delivering scalable client management solutions across all industries since 2013.
Website: www.zoho.com/id
Contact: +62 21 5157 6156, info@zoho.com
Address: Jl. Kebon Sirih No.45, Jakarta Pusat 10340 - Freshworks Indonesia – Freshworks offers cloud-based CRM and customer support tools adapted for Indonesian market needs. Since 2016, their Jakarta team provides services helping companies enhance sales and support operations.
Website: www.freshworks.com/id/
Contact: +62 21 5082 0850, support@freshworks.com
Address: Wisma GKBI Lt. 10, Jl. Jend. Sudirman Kav. 28, Jakarta Pusat 10210 - HubSpot Indonesia – HubSpot provides inbound marketing and CRM software with dedicated support for Indonesian companies. Established locally in Jakarta in 2015, HubSpot helps SMEs automate sales and marketing workflows effectively.
Website: www.hubspot.com/id
Contact: +62 21 5081 0105
Address: Equity Tower Lt. 37, Jl. Jend. Sudirman Kav. 52-53, Jakarta Selatan 12190 - Pipedrive Indonesia – Pipedrive offers easy-to-use CRM solutions focused on sales pipeline management perfect for Jakarta-based SMEs aiming to optimize lead conversion since 2017. Their local support enhances adoption across Indonesia.
Website: www.pipedrive.com/en-id
Contact: support@pipedrive.com
Address: Remote services with Jakarta-based customer care - Vtiger CRM Indonesia – Vtiger delivers open-source and cloud CRM platforms for Indonesian enterprises, focusing on sales and customer support automation. The company has served clients in Jakarta and beyond since 2012.
Website: www.vtiger.com
Contact: support@vtiger.com
Address: Officially remote with regional support offices in Jakarta - Monday.com Indonesia – Monday.com offers flexible CRM and project management software often used by Indonesian businesses in Jakarta since 2016, praised for easy collaboration and sales tracking features.
Website: www.monday.com
Contact: support@monday.com
Address: Remote presence with services for Jakarta-based clients - Microsoft Dynamics 365 Indonesia – Microsoft Dynamics provides enterprise-grade CRM and ERP solutions customized for Indonesian large businesses. Their Jakarta office supports integration and deployment since 2013.
Website: dynamics.microsoft.com/id-id/
Contact: +62 21 2992 7000
Address: The City Tower Lt. 12, Jl. M.H. Thamrin No.81, Jakarta Pusat 10310 - Oracle CRM Indonesia – Oracle’s CRM Cloud supports Indonesian enterprises with scalable customer management and sales automation tools. Their Jakarta office provides local customer service, operating since 2014.
Website: www.oracle.com/id/
Contact: +62 21 2993 8888
Address: The Plaza Office Tower Lt. 45, Jl. M.H. Thamrin Kav. 28-30, Jakarta Pusat 10210 - Bizzy CRM Surabaya – Bizzy CRM’s Surabaya branch focuses on integrating CRM and inventory management for East Java’s retailers, operating since 2016 with proven benefits in streamlining sales operations.
Website: www.bizzy.co.id
Contact: +62 31 8470 6300, surabaya@bizzy.co.id
Address: Jl. Basuki Rahmat 16, Surabaya 60271, East Java - Kanban CRM Indonesia – Kanban CRM uses visual sales pipelines to help Jakarta companies organize sales and marketing efforts with emphasis on simplicity and real-time collaboration since 2017.
Website: www.kanbancrm.com
Contact: hello@kanbancrm.com
Address: Based in Jakarta with remote client support - Justika CRM – Justika CRM specializes in customer data management tools for legal and professional service firms in Jakarta. Operating since 2015, they help local businesses improve client engagement and case tracking.
Website: www.justika.id
Contact: +62 21 5004 1234, support@justika.id
Address: Jl. Asia Afrika No. 65, Jakarta Selatan 12210 - CRM Application Indonesia – CRM Application Indonesia has provided cloud CRM software to Jakarta companies since 2014, focusing on enhancing customer service and lead management for SMEs and corporations.
Website: www.crmapplication.co.id
Contact: +62 21 5290 5222, contact@crmapplication.co.id
Address: Jl. Senen Raya No.60, Jakarta Pusat 10410 - CRM Indonesia Solutions – Located in Jakarta, CRM Indonesia Solutions offers sales force automation and customer analytics tools suited for Indonesian companies seeking growth and efficiency since 2013.
Website: www.crmindonesia.co.id
Contact: +62 21 5794 2233, sales@crmindonesia.co.id
Address: Jl. Hang Tuah No. 14, Jakarta Selatan 12870 - Infini CRM – Infini CRM, based in Jakarta, provides intuitive CRM software solutions focused on SMEs in retail and service industries, helping clients improve sales data tracking and customer communications since 2016.
Website: www.infini.co.id
Contact: +62 21 7990 3450, info@infini.co.id
Address: Jl. Tebet Barat Dalam Raya No. 28, Jakarta Selatan - Biznet CRM – Biznet CRM integrates customer management with enterprise IT infrastructure in Jakarta, providing secure and scalable CRM services aimed at midsize and large companies since 2015.
Website: www.biznetcrm.com
Contact: +62 21 8063 7575, contact@biznetcrm.com
Address: Jl. Kencana No. 2, Jakarta Selatan 12170
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