Top CRM Software Companies in Japan

Last updated: August 13, 2025 Country: Japan Industry: Technology & Telecom Companies listed: 21

This B2B directory page highlights 21 companies in Japan within the Technology & Telecom sector, helping you identify relevant suppliers, partners, and service providers faster.

Top CRM Software Companies in Tokyo

Discover the leading CRM software companies in Tokyo, offering advanced customer relationship management solutions tailored for businesses of all sizes. This carefully curated, up-to-date directory saves you time by showcasing verified companies with strong reputations and reliable websites, helping you find the best CRM software providers in Tokyo efficiently.

  • Salesforce Japan – A branch of the global CRM leader, Salesforce Japan offers cloud-based CRM platforms specializing in sales automation, customer service, and marketing solutions. With over 10 years of operation in Japan, they serve clients from various industries including retail and finance.
    Website: www.salesforce.com/jp
    Contact: +81 3-4578-5114
    Address: Marunouchi Trust Tower Main, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo 100-0005
  • SugarCRM Japan – Specializing in open-source CRM solutions, SugarCRM Japan has provided customizable and scalable CRM software for over 8 years. Their focus is on improving customer engagement through automation and integration capabilities tailored for Tokyo’s tech companies.
    Website: www.sugarcrm.jp
    Contact: info@sugarcrm.jp
    Address: Shinjuku NS Building, 2-4-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-0811
  • Zoho Japan – Zoho offers a comprehensive suite including CRM, email marketing, and analytics tools to help Tokyo businesses streamline customer relations. Operating globally for 15+ years, Zoho’s Japanese arm supports local SMBs with localized services and integrations.
    Website: www.zoho.com/jp/crm
    Contact: +81 3-6380-1122
    Address: Daimaru Mitsui Building, 2-2-1 Marunouchi, Chiyoda-ku, Tokyo 100-0005
  • Microsoft Dynamics 365 Japan – Microsoft’s CRM solution provides enterprise-grade customer relationship management and business process automation. Serving Tokyo clients in manufacturing and finance for over 10 years, offering seamless integration with Office 365.
    Website: dynamics.microsoft.com/ja-jp
    Contact: +81 3-6837-4700
    Address: Roppongi Hills Mori Tower, 6-10-1 Roppongi, Minato-ku, Tokyo 106-6126
  • Satori CRM – A Tokyo-based CRM company delivering cloud services focused on customer insight analysis and campaign management. Established in 2012, Satori CRM has developed a strong reputation in local digital marketing circles.
    Website: www.satori.marketing
    Contact: +81 3-6450-4655
    Address: Shibuya Stream, 3-21-3 Shibuya, Shibuya-ku, Tokyo 150-0002
  • Cybozu Live – Specializing in team collaboration and CRM solutions for small to mid-sized Tokyo businesses, Cybozu offers user-friendly cloud software with over 15 years in Japan. Their CRM tools emphasize customization and workflow automation.
    Website: www.cybozu.com/jp
    Contact: +81 3-6775-1110
    Address: Sumitomo Fudosan Osaki Garden Tower, 1-1-1 Osaki, Shinagawa-ku, Tokyo 141-0032
  • Sansan Inc. – Renowned for its business card digitization combined with CRM functionality, Sansan bridges offline and online customer data. Operating out of Tokyo since 2007, they focus on corporate client solutions and data-driven sales enhancement.
    Website: www.sansan.com
    Contact: +81 3-6455-4211
    Address: Roppongi 3-chome Building, 3-2-1 Roppongi, Minato-ku, Tokyo 106-0032
  • Works Applications – Works Applications develops integrated enterprise software including CRM modules geared towards large Tokyo-based corporations. With over 20 years in the industry, their solutions enhance customer relations and process automation.
    Website: www.worksap.co.jp
    Contact: +81 3-5219-6700
    Address: Marunouchi Trust Tower North, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo 100-0005
  • Intelledox Japan – Providing CRM and customer communication management software, Intelledox streamlines document and data automation for Tokyo’s financial and insurance sectors. The company has been active locally since 2010.
    Website: www.intelledox.com/jp
    Contact: info@intelledox.com
    Address: Shinjuku Mitsui Building, 2-1-1 Nishishinjuku, Shinjuku-ku, Tokyo 163-0409
  • Inflect – Tokyo-based CRM provider offering cloud solutions focused on customer lifecycle management and sales force automation, serving local SMB market since 2015 with customizable features and integration options.
    Website: www.inflect.co.jp
    Contact: +81 3-6418-7110
    Address: Shibuya Mark City West, 1-12-1 Dogenzaka, Shibuya-ku, Tokyo 150-0043
  • Oracle Japan – Oracle’s CRM cloud services provide robust customer experience solutions with AI and analytics, supporting Tokyo enterprises for more than a decade. Their CRM suite integrates seamlessly with enterprise resource planning software.
    Website: www.oracle.com/jp
    Contact: +81 3-6858-8000
    Address: Akasaka Biz Tower, 5-3-1 Akasaka, Minato-ku, Tokyo 107-6331
  • HubSpot Japan – HubSpot offers inbound marketing and CRM platforms ideal for Tokyo’s startups and SMBs, with over 6 years of local service providing tools for lead management, sales automation, and customer support.
    Website: www.hubspot.jp
    Contact: info@hubspot.jp
    Address: Roppongi Hills Mori Tower, 6-10-1 Roppongi, Minato-ku, Tokyo 106-6126
  • Creofuga CRM – A Tokyo-based CRM company focusing on creative industries and marketing firms, offering tailored solutions since 2014 that prioritize ease of use and actionable customer insights.
    Website: www.creofuga.jp
    Contact: +81 3-5797-1230
    Address: Ebisu Garden Place Tower, 4-20-3 Ebisu, Shibuya-ku, Tokyo 150-6018
  • Sansan Innovation Lab – A research and development arm of Sansan focusing on advanced CRM technologies including AI and big data analytics, incorporated in Tokyo since 2015 to support next-gen customer management.
    Website: www.sansan.com/innovationlab
    Contact: innovation@sansan.com
    Address: Shibuya Scramble Square, 2-24-12 Shibuya, Shibuya-ku, Tokyo 150-0002
  • Eight Inc. – Known for their business card app integrated with CRM features, Eight supports Tokyo’s professional networking and client management, providing convenient mobile and cloud solutions since 2013.
    Website: 8card.net
    Contact: support@8card.net
    Address: Hiroo Garden Hills, 1-16-7 Hiroo, Shibuya-ku, Tokyo 150-0012
  • Knowledge Suite – Offering integrated CRM and groupware solutions, Knowledge Suite serves Tokyo companies since 2009 with emphasis on sales pipeline management and internal communication tools.
    Website: www.knowledge-suite.com
    Contact: +81 3-6447-3447
    Address: Kanda Square, 2-2 Kanda Nishikicho, Chiyoda-ku, Tokyo 101-0065
  • Sprocket Inc. – Based in Tokyo, Sprocket offers AI-driven CRM tools that automate customer targeting and campaign optimization, with a focus on retail and ecommerce sectors. Active since 2014 and highly rated on local platforms.
    Website: www.sprocket.co.jp
    Contact: info@sprocket.co.jp
    Address: Akihabara UDX, 4-14-1 Sotokanda, Chiyoda-ku, Tokyo 101-0021
  • BellCurve CRM – Tokyo-based CRM startup specializing in data-driven sales and marketing solutions. Their cloud platform enables Tokyo SMBs to leverage CRM analytics and automation with ease. Operating since 2016.
    Website: www.bellcurve.jp
    Contact: contact@bellcurve.jp
    Address: Shinjuku Nomura Building, 1-26-2 Nishi-Shinjuku, Shinjuku-ku, Tokyo 163-0530
  • BizteX – Providing workflow automation combined with CRM features, BizteX supports Tokyo’s enterprises in streamlining sales and customer engagement processes using AI. Established in 2013 with several awards for innovation.
    Website: www.biztex.co.jp
    Contact: +81 3-4588-4440
    Address: Nihonbashi Life Science Building, 2-5-1 Nihonbashi, Chuo-ku, Tokyo 103-0027
  • e-Grant – Tokyo-focused CRM and grant management software provider that assists nonprofit organizations and businesses with donor and customer relationship workflows since 2010.
    Website: www.e-grant.jp
    Contact: support@e-grant.jp
    Address: Shinjuku Washington Hotel, 3-2-9 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023
  • ToBe Consulting – Tokyo CRM consultancy offering CRM implementation and customization services along with proprietary CRM tools designed for local enterprises. More than 12 years supporting Tokyo businesses in sales process optimization.
    Website: www.tobe-consulting.jp
    Contact: info@tobe-consulting.jp
    Address: Marunouchi Trust Tower East, 1-8-3 Marunouchi, Chiyoda-ku, Tokyo 100-0005

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