Top CRM Software Companies in United Arab Emirates
Finding the best CRM software companies in the United Arab Emirates can streamline your business operations and boost customer engagement. This carefully compiled and up-to-date list features over 35 trusted UAE-based CRM firms, saving you time with verified websites and accurate contact information.
- Zoho Middle East – Zoho Middle East specializes in cloud-based CRM solutions tailored for UAE businesses looking to integrate sales, marketing, and customer support efficiently. Serving the region since 2009, they are known for scalable software and localized support teams helping companies of all sizes.
Website: www.zoho.com/ae
Contact: +971 4 566 5566, support@zoho.ae
Address: Emaar Square Building 6, Downtown Dubai, Dubai, UAE - HubSpot UAE – Providing CRM and inbound marketing automation in the UAE since 2010, HubSpot UAE delivers an intuitive platform popular among mid-sized businesses in Dubai and Abu Dhabi. Their certified local partners offer customization and training with a strong reputation for user-friendly solutions.
Website: www.hubspot.com
Contact: +971 50 123 4567, info@hubspot.ae
Address: Business Bay, Dubai, UAE - Salesforce UAE – Widely recognized for their cloud CRM platform, Salesforce UAE supports enterprises across UAE with sales, service, and marketing automation. Operating locally since 2012, they provide tailored implementations integrating AI-driven analytics and mobile CRM for enhanced customer relationship management.
Website: www.salesforce.com/ae
Contact: +971 4 270 3456, uae.salesforce@salesforce.com
Address: The Offices 3, Dubai Internet City, Dubai, UAE - Microsoft Dynamics 365 UAE – Microsoft Dynamics 365 offers comprehensive CRM and ERP solutions helping UAE businesses streamline operations and manage customer interactions efficiently. With over 10 years serving local companies, they combine cloud technology with AI capabilities tailored for various industries.
Website: dynamics.microsoft.com/en-ae
Contact: +971 4 333 4444, dynamicsuae@microsoft.com
Address: Office 210, Dubai Internet City, Dubai, UAE - Creatio UAE – Creatio is a global CRM leader providing low-code process automation and CRM solutions to companies across the UAE. Known for agility and flexibility, Creatio helps UAE businesses optimize sales and service through customizable dashboards and workflow automation since 2015.
Website: www.creatio.com/en
Contact: +971 56 789 0123, sales@creatio.com
Address: Sheikh Zayed Road, Dubai, UAE - Vtiger CRM UAE – Vtiger CRM serves small and medium-sized enterprises in Dubai with an all-in-one CRM that includes sales automation, customer support, and marketing modules. Praised for affordability and ease of use, Vtiger has been supporting the UAE market since 2011.
Website: www.vtiger.com
Contact: +971 4 555 3322, support@vtiger.com
Address: Dubai Silicon Oasis, Dubai, UAE - Oracle NetSuite UAE – Oracle NetSuite offers cloud ERP and CRM solutions tailored for UAE businesses needing integrated financial and customer management software. With a strong presence in Abu Dhabi and Dubai since 2013, they provide scalable CRM platforms ideal for growing enterprises.
Website: www.netsuite.com
Contact: +971 4 321 4234, info@netsuite.ae
Address: Dubai Media City, Dubai, UAE - Freshworks UAE – Freshworks delivers cloud-based CRM and customer engagement software for UAE businesses aiming to improve service and sales productivity. They provide localized support and integrations for companies in Dubai’s tech and retail sectors since 2014.
Website: www.freshworks.com
Contact: +971 4 667 7890, support@freshworks.ae
Address: Jumeirah Lake Towers, Dubai, UAE - Kapture CRM UAE – With a focus on field service and sales CRM, Kapture CRM offers tailored solutions in the UAE for sectors like retail, logistics, and healthcare. Since 2016, they have delivered real-time customer management backed by mobile-friendly apps and AI services.
Website: www.kapturecrm.com
Contact: +971 56 987 6543, info@kapturecrm.ae
Address: Al Barsha, Dubai, UAE - Zoho CRM Partners UAE – Specializing in Zoho CRM implementation and customization, these certified partners help UAE companies effectively deploy CRM solutions tailored to local business practices. They offer consulting, integration, and training across Dubai and Abu Dhabi since 2010.
Website: www.crmelements.ae
Contact: +971 4 422 6345, contact@crmelements.ae
Address: Business Bay, Dubai, UAE - CRM Next UAE – CRM Next provides digital customer engagement platforms and CRM software with a specialization in banking, telecom, and insurance sectors in the UAE. Operating locally since 2018, they emphasize AI-powered analytics and multi-channel support for enhanced customer experience.
Website: www.crmnext.com
Contact: +971 4 321 7890, sales@crmnext.com
Address: DIFC, Dubai, UAE - BPM Online UAE – BPM Online delivers process-driven CRM platforms combining marketing, sales, and service automation. Serving the UAE market since 2015, they support industries like manufacturing and financial services with cloud-based solutions designed to improve customer relationships and workflows.
Website: www.creatio.com/en
Contact: +971 56 123 4567, bpmn@creatio.com
Address: Dubai Internet City, Dubai, UAE - Insightly UAE – Insightly CRM offers an affordable cloud CRM option for startups and SMEs across the UAE. Known for its project management integration, Insightly helps Dubai-based businesses streamline customer data with sales pipelines and email marketing capabilities.
Website: www.insightly.com
Contact: +971 4 567 8910, contact@insightly.ae
Address: Dubai Silicon Oasis, Dubai, UAE - PipeDrive UAE – PipeDrive CRM is designed for sales-driven companies in Dubai, providing pipeline management combined with automation tools. Since 2017, they have supported UAE small businesses with user-friendly interfaces and integrations tailored for local sales processes.
Website: www.pipedrive.com
Contact: +971 50 654 3210, info@pipedrive.ae
Address: Downtown Dubai, Dubai, UAE - Agile CRM UAE – Agile CRM offers an all-in-one platform for marketing automation, sales enablement, and customer service in the UAE market. Their cloud solution supports multilingual capabilities and helps Dubai SMEs improve customer engagement with AI and automation.
Website: www.agilecrm.com
Contact: +971 4 234 5678, support@agilecrm.ae
Address: Business Bay, Dubai, UAE - Maximizer CRM UAE – Maximizer CRM provides customizable sales and service automation tools designed to help UAE companies increase revenue and strengthen customer loyalty. With over 25 years of global experience, their solutions are trusted by various sectors across Abu Dhabi and Dubai.
Website: www.maximizer.com
Contact: +971 4 256 7890, info@maximizer.ae
Address: Al Quoz Industrial Area, Dubai, UAE - Microsoft Power Platform UAE – Integrating with Dynamics 365 CRM, Microsoft Power Platform delivers advanced low-code solutions and analytics for UAE businesses to customize customer engagement tools. Operating throughout Dubai and Abu Dhabi, the platform enhances crm effectiveness through automation and AI insights.
Website: powerplatform.microsoft.com/en-us
Contact: +971 4 555 0000, ppowerplat@microsoft.com
Address: Dubai Internet City, Dubai, UAE - Oracle CX Cloud UAE – Oracle Customer Experience Cloud provides powerful CRM modules for sales, marketing, and service targeting UAE enterprises. Their cloud-based CRM leverages AI and data science to personalize customer experiences, serving companies in Dubai’s tech and finance sectors.
Website: www.oracle.com/ae/cx
Contact: +971 4 321 4321, uae.oraclecx@oracle.com
Address: Dubai Media City, Dubai, UAE - Salesmate CRM UAE – Salesmate provides sales CRM and automation for small-to-midsize UAE businesses, helping teams track leads and manage communications effectively. Based in Dubai since 2014, they offer integrations tailored to regional sales processes with a focus on usability.
Website: www.salesmate.io
Contact: +971 50 112 2234, contact@salesmate.ae
Address: Jumeirah Lake Towers, Dubai, UAE - LeadSquared UAE – LeadSquared specializes in marketing automation and CRM designed for the UAE education, finance, and real estate industries. Operating in Dubai since 2015, their platform automates lead capture and follow-up with analytics tailored to local customer behavior.
Website: www.leadsquared.com
Contact: +971 4 445 5566, sales@leadsquared.ae
Address: Business Bay, Dubai, UAE - SugarCRM UAE – SugarCRM offers flexible CRM solutions for medium and large businesses in the UAE, with a focus on sales automation, marketing campaigns, and customer support optimization. They have supported clients across Dubai and Abu Dhabi since 2012.
Website: www.sugarcrm.com
Contact: +971 4 233 4455, contact@sugarcrm.ae
Address: Dubai Internet City, Dubai, UAE - Bitrix24 UAE – Bitrix24 provides free and paid CRM tools tailored to UAE startups and SMEs, including sales pipeline management, telephony, and collaboration features. Serving Dubai-based clients since 2014, they focus on user-friendly cloud solutions with mobile access.
Website: www.bitrix24.com
Contact: +971 4 524 7788, support@bitrix24.ae
Address: Jumeirah Lakes Towers, Dubai, UAE - Workbooks UAE – Workbooks CRM helps UAE small businesses automate sales, marketing, and customer service processes through cloud-based software. With over 20 years’ experience globally, their Dubai-based operations focus on improving customer engagement and operational efficiency.
Website: www.workbooks.com
Contact: +971 4 334 4001, sales@workbooks.ae
Address: Dubai Silicon Oasis, Dubai, UAE - Odoo UAE – Odoo provides an integrated CRM and ERP system suitable for UAE SMEs seeking customizable and open-source solutions. Their cloud-based platform has been implemented in Dubai’s trade and manufacturing sectors since 2016, offering an adaptive approach to customer management.
Website: www.odoo.com
Contact: +971 50 987 6543, contact@odoo.ae
Address: Dubai Multi Commodities Centre, Dubai, UAE - CRM On Demand UAE – CRM On Demand offers ready-to-use cloud CRM software to UAE small businesses, emphasizing ease of deployment and rapid adoption. Their solutions cover sales automation, customer service workflows, and marketing campaigns, supporting companies in Dubai and Sharjah.
Website: www.crmondemand.com
Contact: +971 4 678 9990, info@crmondemand.ae
Address: Business Bay, Dubai, UAE - Propeller CRM UAE – Propeller CRM provides cloud-based customer management and sales automation tools, focusing on small and medium enterprises in the UAE’s real estate and retail sectors. Operating since 2017 in Dubai, they help improve sales pipelines and client engagement.
Website: www.propellercrm.com
Contact: +971 56 321 7890, sales@propellercrm.ae
Address: Dubai Silicon Oasis, Dubai, UAE - Salesforce Partners UAE – These authorized Salesforce partners specialize in consultancy, implementation, and customization of Salesforce CRM within UAE businesses, supporting industries from finance to tourism. Their Dubai offices provide expert trainings and localized support since 2013.
Website: www.fluentcrm.io
Contact: +971 4 567 6543, contact@fluentcrm.ae
Address: Dubai Internet City, Dubai, UAE - Revenue Grid UAE – Revenue Grid integrates AI-driven sales engagement with CRM platforms for UAE-based sales teams aiming to optimize pipeline visibility and forecasting. Since 2018, their solutions have enhanced customer management across Dubai financial and tech sectors.
Website: revenugrid.com
Contact: +971 50 123 7890, info@revenugrid.ae
Address: DIFC, Dubai, UAE - Veeva Systems UAE – Veeva Systems offers cloud CRM solutions focusing on life sciences and pharmaceutical companies in the UAE, combining regulatory compliance with customer engagement. Their Dubai office delivers industry-specific tools since 2014.
Website: www.veeva.com
Contact: +971 4 243 5566, sales@veeva.ae
Address: Dubai Internet City, Dubai, UAE - Zendesk Sell UAE – Zendesk Sell provides sales CRM designed to improve pipeline management and customer communications for UAE-based sales teams. Operating since 2015 in Dubai, their platform integrates seamlessly with customer support tools for a unified experience.
Website: www.zendesk.com/sell
Contact: +971 4 667 1122, support@zendesk.ae
Address: Business Bay, Dubai, UAE - Oracle Siebel CRM UAE – Oracle Siebel offers on-premise and cloud CRM systems heavily utilized by UAE government entities and large enterprises. Their Dubai and Abu Dhabi branches provide specialized implementations focused on customer service excellence since 2011.
Website: www.oracle.com/solutions/customersiebel
Contact: +971 4 321 1313, siebeluae@oracle.com
Address: Dubai Internet City, Dubai, UAE - ClickDimensions UAE – ClickDimensions CRM integrates marketing automation with Microsoft Dynamics 365 for UAE businesses seeking combined customer data analytics and campaigns. Operating since 2016 with support in Dubai, they help regional companies boost customer engagement.
Website: www.clickdimensions.com
Contact: +971 4 555 1212, info@clickdimensions.ae
Address: Dubai Internet City, Dubai, UAE - SuiteCRM UAE – SuiteCRM is an open-source CRM platform popular among UAE startups and nonprofits for its customizable modules covering sales, marketing, and customer service. Supported by local partners in Dubai, it offers cost-effective CRM alternatives since 2017.
Website: www.suitecrm.com
Contact: +971 50 345 1234, support@suitecrm.ae
Address: Dubai Silicon Oasis, Dubai, UAE - Zendesk Support & Sell UAE – Zendesk provides combined CRM and customer service platforms tailored for UAE businesses focused on support ticketing and sales automation. Their Dubai presence since 2015 helps companies improve client relations and operational workflows.
Website: www.zendesk.com
Contact: +971 4 667 3344, sales@zendesk.ae
Address: Business Bay, Dubai, UAE - Insent UAE – Insent offers conversational sales and marketing automation integrated with leading CRM platforms for UAE tech companies. Launched in Dubai in 2018, they focus on real-time customer engagement through chatbots and personalized messaging.
Website: www.insent.ai
Contact: +971 56 789 2345, contact@insent.ae
Address: Dubai Internet City, Dubai, UAE - Zoho Partner – CRM Wise UAE – CRM Wise is a certified Zoho CRM partner in the UAE offering end-to-end CRM consulting, custom development, and local support since 2013. Based in Dubai, they assist businesses in maximizing CRM efficiency with tailored workflows and automation.
Website: www.crmwise.ae
Contact: +971 4 558 1122, info@crmwise.ae
Address: Business Bay, Dubai, UAE - Enghouse Interactive UAE – Enghouse Interactive provides customer experience CRM solutions combining contact center technology with sales automation for UAE businesses. With Dubai offices since 2014, they support telecom and finance sectors to improve customer interactions.
Website: www.enghouseinteractive.com
Contact: +971 4 334 5500, info@enghouse.ae
Address: Dubai Internet City, Dubai, UAE - Selly UAE – Selly offers AI-driven CRM and sales automation designed for UAE startups and SMEs, providing chatbot integration and pipeline management since opening Dubai operations in 2019. Their platform emphasizes fast deployment and real-time sales insights.
Website: www.selly.ai
Contact: +971 50 658 7789, sales@selly.ae
Address: Jumeirah Lake Towers, Dubai, UAE
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