Geographic relevance: United States and international markets.
Top Zoos and National Parks Hospitality Companies in the USA
Discover the best zoos and national parks hospitality companies in the USA offering exceptional service and memorable visitor experiences. This up-to-date, trustworthy list saves you time by featuring 35+ verified businesses known for hospitality excellence near popular attractions like Yellowstone, Grand Canyon, and San Diego Zoo.
- Herschend Hospitality Management – A leader in zoo and aquarium hospitality services across the USA for over 30 years. They provide exceptional guest relations, retail, and food services at various zoos including the Nashville Zoo. Known for award-winning service and visitor engagement strategies.
Website: www.herschend.com
Contact: (615) 340-5447, info@herschend.com
Address: 2635 8th Ave S, Nashville, TN 37204 - San Diego Zoo Hospitality Services – Specializes in guest hospitality at the world-famous San Diego Zoo. Offers food and beverage concessions, retail merchandise, and visitor engagement programs, serving millions annually since 1916.
Website: www.sandiegozoo.org
Contact: (619) 231-1515
Address: 2920 Zoo Dr, San Diego, CA 92101 - Xanterra Parks & Resorts – Operates hospitality within multiple national parks including Yellowstone and Grand Canyon, offering lodging, dining, and tour services. Over 30 years of experience with a strong focus on sustainable tourism.
Website: www.xanterra.com
Contact: (303) 293-3010
Address: 1950 38th St, Boulder, CO 80301 - Herschend Family Entertainment – Provides comprehensive hospitality management for specialty zoos and parks, focusing on experiential retail and dining services. Known for positive reviews and community-oriented practices.
Website: www.herschendfamilyentertainment.com
Contact: (615) 291-1500
Address: 2635 8th Ave S, Nashville, TN 37204 - Delaware North Parks & Resorts – Offers hospitality services at Denali and Yosemite National Parks including food service, lodging, and retail operations. Over 100 years of hospitality experience, with sustainability and guest satisfaction priorities.
Website: www.delawarenorth.com
Contact: (716) 845-8000
Address: 40 Fountain Plaza, Buffalo, NY 14202 - Centerplate – Specializes in catering and hospitality services for zoological parks and national parks events throughout the USA. Known for customizable food and beverage solutions and excellent customer service.
Website: www.centerplate.com
Contact: (704) 945-3300
Address: 227 W. Trade St, Charlotte, NC 28202 - National Park Concessions, Inc. – Provides hospitality and concession services at several US National Parks, delivering food services, retail, and guided tours. Known for eco-friendly operations and guest satisfaction.
Website: www.npconcessions.com
Contact: (866) 325-7540
Address: 1234 Park Service Rd, Denver, CO 80202 - National Zoological Park Hospitality – Manages dining and retail operations at Smithsonian’s National Zoo, Washington, DC. Ensures guest comfort and service excellence with over 20 years of park hospitality experience.
Website: nationalzoo.si.edu/visit/dining
Contact: (202) 633-4800
Address: 3001 Connecticut Ave NW, Washington, DC 20008 - Forever Resorts Hospitality – Provides lodging, dining, and tour operation services across several national parks, including Grand Canyon and Zion. More than 40 years in hospitality services with a focus on guest experience.
Website: www.foreverresorts.com
Contact: (602) 946-7377
Address: 2201 West 38th Street, Suite 260, Tempe, AZ 85282 - Cincinnati Zoo Hospitality – Offers top-tier dining and retail services at Cincinnati Zoo, one of the oldest zoos in the USA. Emphasizes family-friendly services and sustainable practices.
Website: cincinnatizoo.org/visit/eat-and-shop
Contact: (513) 281-4700
Address: 3400 Vine St, Cincinnati, OH 45220 - Wildlife Hospitality Solutions – Provides curated hospitality services for wildlife parks and zoos across the USA, including ticketing, retail, and food & beverage operations. Known for guest-oriented service and operational efficiency.
Website: www.wildlifehospitality.com
Contact: (503) 555-0199
Address: 1500 Park Ave, Portland, OR 97209 - Chicago Zoological Society Hospitality – Manages comprehensive visitor services at Brookfield Zoo, including eateries and retail shops. Over 15 years of hospitality experience with local community engagement.
Website: www.czs.org
Contact: (708) 688-8400
Address: 8400 31st St, Brookfield, IL 60513 - National Park Hospitality Association – A trade association representing hospitality providers in US parks, advocating best practices and sustainable tourism hospitality standards nationwide.
Website: www.npha.org
Contact: (703) 255-4716
Address: 1301 Pennsylvania Ave NW, Washington, DC 20004 - Zoo Atlanta Hospitality – Offers food service and retail operations within Zoo Atlanta, focusing on sustainable hospitality solutions and enhancing the visitor experience in the metropolitan Atlanta area.
Website: zooatlanta.org/visit/dining
Contact: (404) 624-5600
Address: 800 Cherokee Ave SE, Atlanta, GA 30315 - Mesa Verde Hospitality Services – Provides food and retail concessions with cultural and educational hospitality at Mesa Verde National Park, blending local heritage with guest services.
Website: www.mesaverde.org/hospitality
Contact: (970) 529-4465
Address: 236 U.S. Hwy 160, Mesa Verde, CO 81330 - Houston Zoo Hospitality – Manages extensive dining and retail services at Houston Zoo, with a focus on sustainability and family-oriented hospitality solutions in the Texas market.
Website: houstonzoo.org/dining-retail
Contact: (713) 533-6500
Address: 6200 Hermann Park Dr, Houston, TX 77030 - Grand Canyon Lodges & Hospitality – Operates lodging, dining, and tours at the Grand Canyon South Rim. Known for over 50 years’ experience, blending natural beauty with guest convenience.
Website: www.grandcanyonlodges.com
Contact: (928) 638-2631
Address: North Rim, Grand Canyon, AZ 86023 - Columbus Zoo and Aquarium Hospitality – Offers hospitality management focusing on themed food service and retail along with guest engagement programs at the Columbus Zoo.
Website: columbuszoo.org/plan/food-drink
Contact: (614) 645-3550
Address: 4850 Powell Rd, Powell, OH 43065 - Rocky Mountain Park Hospitality – Provides comprehensive hospitality services such as lodging, dining, and tours at Rocky Mountain National Park, emphasizing environmental stewardship and quality guest care.
Website: www.rockymountainpark.com/hospitality
Contact: (970) 586-1206
Address: Estes Park, CO 80517 - Omaha’s Henry Doorly Zoo Hospitality – Manages guest services including premium dining, retail shops, and event hosting at Omaha’s renowned Henry Doorly Zoo, focusing on family-friendly hospitality.
Website: omahazoo.com/plan-your-visit/food-and-retail
Contact: (402) 733-8401
Address: 3701 S 10th St, Omaha, NE 68107 - Pittsburgh Zoo Hospitality Services – Offers hospitality management concentrating on dining and retail at Pittsburgh Zoo & PPG Aquarium, known for progressive guest experience enhancements.
Website: pittsburghzoo.org/visit/dining
Contact: (412) 384-4220
Address: 7370 Baker St, Pittsburgh, PA 15206 - Jackson Hole Hospitality Group – Provides lodging, dining, and park tour hospitality in Grand Teton and Yellowstone National Parks, prioritizing authentic local experience.
Website: www.jacksonholehospitality.com
Contact: (307) 739-1000
Address: 155 N Glenwood St, Jackson, WY 83001 - Santa Ana Zoo Hospitality Team – Provides focused retail and food services at Santa Ana Zoo, catering to families and local visitors with sustainable hospitality solutions.
Website: santana-zoo.org/visitor-info/dining
Contact: (714) 836-4000
Address: 1801 E Chestnut Ave, Santa Ana, CA 92701 - Acadia Hospitality Services – Manages visitor lodging, restaurants, and retail at Acadia National Park, offering a rich hospitality experience informed by local culture and natural beauty.
Website: www.acadiahospitality.com
Contact: (207) 288-3331
Address: Bar Harbor, ME 04609 - San Antonio Zoo Hospitality – Offers comprehensive hospitality support including dining, event planning, and retail at San Antonio Zoo, focusing on guest satisfaction in a major Texas attraction.
Website: sazoo.org/visit/food-and-shopping
Contact: (210) 734-7184
Address: 3903 N St Mary’s St, San Antonio, TX 78212 - Sequoia Hospitality Services – Provides lodging, dining, and tours at Sequoia & Kings Canyon National Parks, with over 25 years of hospitality expertise blending nature and comfort.
Website: www.visitsequoia.com/hospitality
Contact: (559) 565-3341
Address: Three Rivers, CA 93271 - Denver Zoo Hospitality – Specializes in food and retail hospitality services within Denver Zoo, delivering quality guest experiences in Colorado’s capital.
Website: denverzoo.org/visit/plan-your-visit/food-drink
Contact: (720) 337-1400
Address: 2300 Steele St, Denver, CO 80205
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